Zero Flex Gas

These technical and economic conditions (CTE), together with the “General Supply Conditions” for natural gas supply, the “Contract Proposal” signed by the Customer and the annexes referred to therein, govern the supply conditions at the point of withdrawal. They are reserved for Domestic customers who have decided to purchase natural gas under the conditions offered by Cogeser Energia S.r.l. The CTE supplement the General Supply Conditions and, in the event of conflict, take precedence over them.

To end supply, you must sign a termination request stating, in particular: customer code and supply address; new address and telephone number; and bank details for any refund. The customer will then be contacted to arrange an appointment. The meter will be sealed or removed. The termination request may be sent by email to clienti@cogeser.it or submitted in person at a Cogeser Point during opening hours. The account holder’s authorized representative may also request termination, provided they have written authorization and a copy of the authorizing person’s identity document. No notice is required to switch to another supplier while keeping the meter active.